Software Specialist (Support)



Dear Candidate,

 

Greetings From Advanto Software (IT Training & Placement Organization)..!!!

 

We Are Pleased To Inform That eClinicalWorks (MNC), Mumbai is Looking For Software Specialist (Support)

Kindly Find The Below Details.

Company Profile: eClinicalWorks Is A Privately Held Leader In Ambulatory Clinical Solutions. Its Technology Extends The Use Of Electronic Health Records Beyond Practice Walls And Creates Community-wide Records. EClinicalWorks Has An Established Customer Base Of 125,000+ Physicians And Nurse Practitioners, And 850,000+ Users Across All 50 States And 24 Countries, With Revenues For 2016 Exceeding $440 Million.

Company Website: https://www.eclinicalworks.com/about-us/

Job Profile: Software Specialist (Support)

Working Hours: 24/7 (Primarily Night Shift)

Salary Offered For Fresher�s- 2.66 Lac (19k Net, 22k Gross)

Job Type: Permanent

Experienced Required: Fresher

Job Location: Mumbai

Test Location: Mumbai

Terms - We Have One Year Bond For All The Fresher�s Wherein We Will Be Taking A Security Cheque Of 1.5 Lac Which Will Be Deposited only If the Candidate Leaves The Company Within A Year, Also The Person Has To Submit Original Documents Till He Is On Bond.

Transport - All Our Employees Have Home Pick Up And Home Drop Services From Day 1

Boundaries - Western Line : Churchgate To Vasai 

                      Central Line : CST To Thane

                      Harbour Line :  CST To CBD Belapur

Educational Criteria: Any Computer / Software Graduate Or Post Graduate.

Job Description

Key Responsibilities & Accountabilities:

  • Responsible For The Following Schedules/resolving Customer Cases And Abide By The Prescribed Norms.
  • Maintain The Highest Level Of Technical And Process Expertise, Specific To The Industry, Client Processes, Applications/utilities And Products.
  •  Maintain The Highest Level Of Soft-skills And Telephone Etiquettes.
  • Handle Cases/schedules And Escalations Appropriately.
  • Share The Technical Expertise, Soft-skills And Telephone Etiquettes With The Team.
  • Share Latest Technical/process Related Inputs With The Team.
  • He/She Is Supposed To Maintain 100 % Quality In Terms Of Documenting The Cases With The Required Information(complete And Detailed Documentation Of The Resolution And The Root Cause)
  •  Reporting To Work On All The Scheduled Day And Not Taking An Unplanned Absenteeism.
  • Follows & Promote The Company Culture, Its Vision & Values.

Job Specifications

  • Good Understanding Of Architecture.
  • Good Understanding Of Servers (Application, Database & FTP).
  • Good Networking Concepts.
  • Knowledge Of Linux, MySQL, MsSql Servers.
  • Good Understanding Of Program Languages (Java, Visual Basics).

General Requirement

  • Good Communication Skills.
  • Good Analytical Skills
  • Zeal To Learn And Work On New Technologies.
  • Willing To Work 24/7, Primarily Night Shifts.

 

 Apply Before 16-05-2017 By 10:00 AM


Regards,

 

Advanto Software Pvt. Ltd

 

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