We Are Pleased To
Inform That eClinicalWorks (MNC), Mumbai is Looking For Software
Specialist (Software Support)
Kindly Find The Below Details.
Company Profile: eClinicalWorks is A Privately Held Leader In Ambulatory Clinical Solutions. Its Technology Extends The Use Of Electronic Health Records Beyond Practice Walls And Creates Community-wide Records. EClinicalWorks Has An Established Customer Base Of 125,000+ Physicians And Nurse Practitioners, And 850,000+ Users Across All 50 States And 24 Countries, With Revenues For 2016 Exceeding $440 Million. https://www.eclinicalworks.com/about-us/
Job Profile: Software Specialist (Support)
Working Hours: 24/7 (Primarily Night Shift) Pick & Will Be Provided By The Company.
Salary Offered For Freshers- 2.66 Lac (19k Net, 22k Gross)
Job Type: Permanent
Experienced Required: Fresher
Job Location: Mumbai
Test Location: Pune
Terms - We Have One Year Bond For All The Fresher’s Wherein We Will Be Taking A Security Cheque Of 1.5 Lac Which Will Be Deposited only If the Candidate Leaves The Company Within A Year, Also The Person Has To Submit Original Documents Till He Is On Bond. Candidates Will Be Briefed In Detail About The Above Terms & Conditions At The Time Of Interview.
Transport - All Our Employees Have Home Pick Up And Home Drop services From Day 1
Boundaries - Western Line : Church Gate To Vasai
Central Line : CST To Thane
Harbour Line : CST To CBD Belapur
Educational Criteria: Any Computer / Software Graduate Or Post Graduate. NO Pass Out Year/ Percentage Criteria. 2017 Pass Out Candidates Are Also Eligible.
Key Responsibilities & Accountabilities:
· Responsible For The Following Schedules/resolving Customer Cases And Abide By The Prescribed Norms.
· Maintain The Highest Level Of Technical And Process Expertise, Specific To The Industry, Client Processes, Applications/utilities And Products.
· Maintain The Highest Level Of Soft-skills And Telephone Etiquettes.
· Handle Cases/schedules And Escalations Appropriate
· He/She Is Supposed To Maintain 100 % Quality In Terms Of Documenting The Cases With The Required Information(complete And Detailed Documentation Of The Resolution And The Root Cause)
· Reporting To Work On All The Scheduled Day And Not Taking An Unplanned Absenteeism.
· Follows & Promote The Company Culture, Its Vision & Values.
· Good Understanding Of Architecture.
· Good Understanding Of Servers (Application, Database & FTP).
· Good Networking Concepts.
· Knowledge Of Linux, MySQL, MsSQL Servers.
· Good Understanding Of Program languages (Java, Visual Basics).
· Good Communication Skills.
· Good Analytical Skills
· Zeal To Learn And Work On New Technologies.
· Willing To Work 24/7, Primarily Night Shifts
Walk-in Date & Time: - 03-06-2017 @ 10:30 AM
Office No: 52, 4th Floor, A Wing, Kunal Plaza, Chinchwad, Near Railway Station, Old Mumbai Pune Highway, Pune.
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