Software Specialist (Support)

We Are Pleased To Inform That eClinicalWorks (MNC), Mumbai is Looking For Software Specialist (Software Support) 

Kindly Find The Below Details.

Company Profile: eClinicalWorks is A Privately Held Leader In Ambulatory Clinical Solutions. Its Technology Extends The Use Of Electronic Health Records Beyond Practice Walls And Creates Community-wide Records. EClinicalWorks Has An Established Customer Base Of 125,000+ Physicians And Nurse Practitioners, And 850,000+ Users Across All 50 States And 24 Countries, With Revenues For 2016 Exceeding $440 Million.

Job Profile: Software Specialist (Support) 

Working Hours: 24/7 (Primarily Night Shift) Pick & Will Be Provided By The Company.

Salary Offered For Freshers- 2.66 Lac (19k Net, 22k Gross)


Job Type: Permanent

Experienced Required: Fresher

Job Location: Mumbai

Test Location: Pune

Terms - We Have One Year Bond For All The Fresher�s Wherein We Will Be Taking A Security Cheque Of 1.5 Lac Which Will Be Deposited only If the Candidate Leaves The Company Within A Year, Also The Person Has To Submit Original Documents Till He Is On Bond. Candidates Will Be Briefed In Detail About The Above Terms & Conditions At The Time Of Interview.

Transport - All Our Employees Have Home Pick Up And Home Drop services From Day 1

Boundaries - Western Line : Church Gate To Vasai 

                      Central Line : CST To Thane

                      Harbour Line :  CST To CBD Belapur

Educational Criteria: Any Computer / Software Graduate Or Post Graduate. NO Pass Out Year/ Percentage Criteria. 2017 Pass Out Candidates Are Also Eligible.

Key Responsibilities & Accountabilities:

�  Responsible For The Following Schedules/resolving Customer Cases And Abide By The Prescribed Norms.

�  Maintain The Highest Level Of Technical And Process Expertise, Specific To The Industry, Client Processes, Applications/utilities And Products.

�   Maintain The Highest Level Of Soft-skills And Telephone Etiquettes.

�  Handle Cases/schedules And Escalations Appropriate

�  He/She Is Supposed To Maintain 100 % Quality In Terms Of Documenting The Cases With The Required Information(complete And Detailed Documentation Of The Resolution And The Root Cause)

�   Reporting To Work On All The Scheduled Day And Not Taking An Unplanned Absenteeism.

�  Follows & Promote The Company Culture, Its Vision & Values.


Job Specifications:

�  Good Understanding Of Architecture.

�  Good Understanding Of Servers (Application, Database & FTP).

�  Good Networking Concepts.

�  Knowledge Of Linux, MySQL, MsSQL Servers.

�  Good Understanding Of Program languages (Java, Visual Basics).


General Requirement:

�  Good Communication Skills.

�  Good Analytical Skills

�  Zeal To Learn And Work On New Technologies.

�  Willing To Work 24/7, Primarily Night Shifts


Walk-in Date & Time: - 03-06-2017 @ 10:30 AM



Advanto Software

Office No: 52, 4th Floor, A Wing, Kunal Plaza, Chinchwad, Near Railway Station, Old Mumbai Pune Highway, Pune.


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