Revenue Operations Executive
Company Name: Screen Magic Mobile Media Pvt. Ltd.
Position: Revenue Operations Executive
Experience: Fresher
Job Location: Pune
ELIGIBILITY CRITERIA:
Education: BBA/BCOM/MBA/MCOM
Percentage criteria: Any
Pass-out Year: Any
Approx Package : Rs. 2,40,000/- Per Annum (Inclusive Of 10% TDS)
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Roles and Responsibilities:
Debt Collection: Contact customers with overdue payments via email, or written communication to remind them of their outstanding debts.
Payment Follow ups: Followup payment for pending invoices with customers, considering their financial situations and the company’s policies..
Customer Communication: Handle customer inquiries and provide information regarding outstanding balances, payment options, and related matters.
Compliance: Ensure compliance with respect to the defined company policies and practices.
Reporting: Prepare and provide regular reports on the status of dunning activities and outstanding debts to management.
Account Reconciliation:Reconcile accounts and resolve any discrepancies in a timely manner.
Collaborate with internal teams to resolve billing and collection-related
Customer Service: Provide professional and courteous customer service while addressing payment issues and resolving disputes.
Escalation: Escalate cases to higher management or legal teams when necessary, especially for persistent delinquencies.
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