Customer Support Executive
Company Name: Blue Pearl Health Tech Private Limited
About Company:
Redefining HealthCare delivery experience with innovative Products and Solutions leveraging Technology and Domain expertise Blue Pearl Health Tech offers end-to-end world-class Technology products and solutions for the Healthcare ecosystem ranging from Patients, Healthcare service providers to suppliers. We at Blue Pearl bring in Innovation and revolution in Healthcare using the latest developments in Artificial Intelligence, Data Analytics, and Genetic Testing. An organization with humble beginnings, we have grown to have multifold experiences, thanks to a formidable clientele vouching for us.
Position: Customer Support Executive
Role: Technical Support
Experience: Fresher
Job Location: Pune (WFO)
ELIGIBILITY CRITERIA:
Qualification: B.E/B.Tech (CS/IT/ECE), BSC, BCA, MCA,MCS,MSC
Pass out Year: Any
Percentage Criteria: Any
Male Candidates Are Only Prefered
Approx. Package: Upto Rs. 2,70,000/- Per Annum
Roles & Responsibilities
– Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
– Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.
– Self-motivated and be a team player.
– Maintain policies and procedures when working with clients and provide appropriate information.
– Collaborate with team members on knowledge transfer, procedures, and standards.
– Maintain accurate records of daily communications and issues resolved.
– Understanding about SQL and PLSQL
Skills Requirements
1. Strong verbal and written communication skills in English.
2. Good computer knowledge.
3. Self-motivated and a team player.
4. Excellent attendance and punctuality.
5. Excellent customer service skills.
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