Associate Email Process

Company Profile: WNS Global Services Pvt Ltd

Position: Associate Email Process

Experience: Fresher

Job Location: Mumbai

Eligibility Criteria: (Mandatory)

Approx. Package:

Key Duties & Responsiblities:

Good written and verbal communications skills. Conveys Messages Clearly and concisely using appropriate vocabulary, grammar and tone.
Actively takes initiative for process and team development.
Manage day to day customer queries while attaining daily and weekly targets.
Maintain client criteria while striving to achieve desired quality.
Responsible for adhering to the Standard Operating Procedures specified for the process.
Meet the specified productivity and quality targets every month.
Have complete and updated product knowledge, and on being well acquainted with the product.
Works effectively in a group and collaborates with the team effectively.
Be a team player and achieve team as well as individual goals. Works effectively in a group and collaborates with the team effectively.

Key Skills:

Good spoken Verbal & written communication skills. Reading between the lines. Team players with a disposition to learn.
Strong problem-solving skills.
Good grasping ability and Logical reasoning. Customer centricity.
Strong understanding of the client organization, business and products.
Ability to understand core issues and reply back to the customer with a satisfactory opener and closure.
Good Interpersonal skills.
Adaptable and responsible.

Deadline to Apply : Friday, 8th September 2023 till 04:00 PM(The profiles won’t be considered after the deadlines)

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