IT Specialist
Company Name: Atidan Technologies Private Limited
About Company:
At Atidan our goal is to help you realize the full potential of today’s cutting-edge technologies so you can make work easier and more efficient for knowledge workers at every level in your organization. Atidan connects people to the right information at the right time, helping them make better-informed, faster decisions. Atidan is a Microsoft Gold Partner. Our work has been recognized by Gartner, Microsoft, IBM and Apple! Atidan services include delivering solutions on AI, Office 365, Analytics, Cloud Migrations and premium IT staffing. Atidan customers include several fortune 1000 companies in USA and rest of the world.
Designation: IT Specialist
Experience: Fresher.
Job Location: Pune/Mumbai.
ELIGIBILITY CRITERIA:
Qualification: B.E/B.TECH(IT/CS), BCA,BSC,BCS, MCA, MCS
Pass out Year: 2024/2025 Only
Percentage Criteria: 70% throughout
Approx. Package: Between Rs. 4,00,000/- To 5,00,000/- Per Annum.
Roles and Responsibilities
1. Technical Support & Troubleshooting: Provide first-line support for hardware, software, and network issues across desktops, laptops, printers, and mobile devices.
2. User Account Management: Create, manage, and troubleshoot user accounts in Active Directory and Office 365, including password resets and permission management.
3. System Monitoring & Maintenance: Monitor system performance and ensure uptime by performing regular checks on servers, storage, and backups.
4. Installation & Configuration: Install, configure, and maintain operating systems, business applications, and networked devices as per company policies.
5. Support for Enterprise Tools: Assist with Microsoft Exchange, Windows Server, DNS/DHCP, and basic networking tasks such as assigning IP addresses or resolving connectivity issues.
6. Documentation & Reporting: Maintain accurate logs of issues, solutions, and equipment inventory; create user guides and technical documentation for future reference.
Skills Required
* *Strong Knowledge of Microsoft Technologies:* Proficiency in Windows OS, Microsoft Office 365, Active Directory, and Microsoft Exchange.
* *Basic Networking Skills:* Understanding of IP addressing, DNS, DHCP, and general network troubleshooting.
* *Hardware & Software Troubleshooting:* Ability to diagnose and resolve issues related to desktops, laptops, printers, and commonly used software.
* *Problem-Solving & Analytical Thinking:* Capability to assess issues quickly and provide effective technical solutions.
* *Communication & Customer Service:* Excellent verbal and written communication skills to interact with users and explain technical information clearly.
* *Familiarity with Cloud Services (Optional/Preferred):* Basic understanding of cloud platforms like Microsoft Azure or Google Workspace is a plus.
Previous
Next